Welcome to ITORB Bangladesh (itorbbd.com).
By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.

🛒 1. General Information

ITORB Bangladesh is an online e-commerce platform that sells electronic and IT products, including laptops, desktops, components, accessories, networking tools, office equipment, and more.
By visiting our website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

📦 2. Products and Availability

  • We strive to provide accurate product descriptions, specifications, and images.
  • However, product availability, color, or design may vary due to stock changes or supplier updates.
  • ITORB Bangladesh reserves the right to modify or discontinue any product without prior notice.

💰 3. Pricing and Payment

  • All prices on our website are listed in Bangladeshi Taka (BDT) and include applicable taxes unless stated otherwise.
  • Prices and offers may change at any time without notice.
  • Payments must be made through our approved payment methods (e.g., bank transfer, mobile banking, cash on delivery, etc.).
  • Orders will only be processed after full or confirmed payment verification.

🚚 4. Shipping and Delivery

  • We deliver products all over Bangladesh through trusted courier partners.
  • Delivery time may vary depending on your location and product availability.
  • ITORB Bangladesh is not responsible for delays caused by courier services, natural disasters, or unforeseen circumstances.
  • Customers must provide accurate delivery information to avoid delays or failed deliveries.

5. Returns and Refunds

  • Products can be returned or replaced only if they are defective, damaged, or wrongly delivered.
  • Return requests must be made within 3 days of receiving the product.
  • Returned items must be in their original condition and packaging.
  • Refunds (if applicable) will be processed through the same payment method used during purchase.
  • Certain items like software, consumables, or special-order products may not be eligible for return.

🔐 6. Privacy Policy

Your privacy is important to us.
All personal information collected through our website is protected under our Privacy Policy, which outlines how we collect, use, and safeguard your data.

⚖️ 7. Limitation of Liability

  • ITORB Bangladesh is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
  • We do not guarantee uninterrupted, error-free, or virus-free access to the website.

⚙️ 8. Intellectual Property Rights

All content on itorbbd.com — including text, images, graphics, logos, and product data — is the property of ITORB Bangladesh and protected by copyright laws.
You may not copy, reproduce, or distribute any content without written permission.

🧾 9. Account Responsibility

If you create an account on our website, you are responsible for maintaining its confidentiality and for all activities under your account.
ITORB Bangladesh reserves the right to suspend or terminate accounts that violate our policies.

🧠 10. Changes to Terms

ITORB Bangladesh reserves the right to update, modify, or replace any part of these Terms & Conditions at any time.
Changes will be effective immediately upon posting on the website.